Strategy

Strategy is about beating the market. It is some task to make critical choices and design an organisation’s transformational journey which not only creates value now but has the flexibility to adapt as business scenarios change. Business and Organisational Purpose: Purpose matters! Purpose matters to employees and business owners alike. It is an organisation’s ultimate

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Implementation

It is all about the execution. In the current volatile world, execution excellence is the key to an organisation thriving. Strategy roll out: Most organisations are weak on strategy execution because there is a lack of understanding of the various factors at play and commonly resulting in conclusions such as poor leadership, lack of talent

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People and Organisational Performance

Every business problem is a people problem! Organization Design: For many, organisation design means creating a hierarchy system tinkering with lines and boxes but in actuality, organisational design involves the integration of structure, processes, and people to support the implementation of strategy. Today, it comprises the processes that people follow, the management of individual performance,

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Sales & Marketing

Sales and marketing is what bridges the gap between potential customer needs and the product and services that the organisation has to offer. Sales and Channel Management: We can have all the right commercial strategies but the same wont get results if the front line cannot execute well. Customers are rapidly shifting how they learn

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Operations

What we are familiar with we cease to see. Service Operations: Customers today are increasingly dissatisfied with the quality of help they get from the customer service departments. Service delayed is service denied. Nothing underscores the vital role of service and support operations more than the downside of neglecting these functions. Inadequate focus results in

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